virtual tools 101
virtual tools 101
INSTRUCTIONAL STRATEGIES
INSTRUCTIONAL STRATEGIES
Microlearning
Mastery learning
Scenario-based learning
BACKGROUND
BACKGROUND
Sales representatives and operations managers at QVR Logistics struggled with the sudden shift to remote work. They needed to master online communication tools, employ best practices for virtual sales calls, and improve their online sales presentations. This course uses mastery and scenario-based learning experiences to build videoconferencing skills.
One of the storyboard layouts that informed the design of the project
An empathy map used in identifying learner needs
PROJECT COMPONENTS
PROJECT COMPONENTS
Learner needs analysis
Empathy map
Storyboard
High-fidelity mockup
TOOLS USED
TOOLS USED
Canva
PowerPoint
SCREENSHOTS